We have accounts at both FHB and BOH. The drive thru people at FHB are SOOO rude and not helpful. If I forget to complete the date or forget a pen or a deposit slip, they either want you to come in, or you get a lecture about how you have to be ready. Even if there is no one behind you. Oh and they wont give you a pen, its against their rules which is so weird. At BOH, if I don' have a deposit slip, they will actually fill it out for me. They are nice, and helpful. BOH realizes that customer service is more important and that people don't mind the extra wait because they know that if they ever need a pen or a deposit slip or something, they can expect to be welcomed and helped.
Great location and lots of parking
Clowns. Why in the world would you not put your correct hours in this location. Yes- that's the atm hours. Of course ATMs are 24hr, but there's also a bank attached to this location that closes at 4pm M-Th.
The most friendly, efficient, and knowledgeable staff around!!!
Worst bank in the entire world. Can't read English unless there is a white employee. No Public toilets. Apparently they are afraid of their customers to whom they drove to be homeless with their outrageous interest rates. Good luck finding another smart man to become president from this bunch of arse clowns. SEA CREST OUT
First Hawaiian Bank Kailua Branch is a US Atm based in Kailua, Hawaii. First Hawaiian Bank Kailua Branch is located at 705 Kailua Rd, Kailua, HI 96734, USA.
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